Please Note We Have A
24 HOUR CANCELLATION POLICY
We respect our clients valuable time and know that you respect ours as well. We typically have a wait-list so should you need to reschedule or cancel your scheduled appointment, please do so at least 24 Hours prior to your appointment or as soon as possible, or you risk the chance of a possible late cancellation/no show fee of 50%-100% of your scheduled service fee.
Please be on time for your appointment. If you are 5-10 MINUTES LATE it eats into your allotted time and causes us to have to rush your service, which we don't like having to do as we strive to be as thorough as possible. If you are more than 10 MINUTES LATE be prepared to wait until we can fit you into the next available open spot, if any (or possibly having to reschedule/cancel your appointment altogether).
We try our best to be on time for your appointment, however there are some circumstances that can push us back just a bit (typically if a client before you was late for their appointment....tsk tsk tsk). We will do our best to let you know prior to your appointment if we are running behind, and we ask that you do the same for us by calling or texting us as soon as possible.
You will receive an automatic email reminder from our booking system of your appointment date and time 48 hours prior to your visit to My Little Wax Bar/Felicia's Skincare Studio. PLEASE either click on the link to confirm your appointment or email/call us to let us know if you need to make any changes (add/remove services, reschedule, or cancel).
Appointments cannot be cancelled thru our online booking system.
Here at My Little Wax Bar, we pride ourselves on providing a professional, comfortable and relaxing environment for both clientele and staff alike. If we feel as though our environment is being disrupted then you will be asked to leave.
* WE RESERVE THE RIGHT TO REFUSE SERVICE TO ANYONE *